Support

Network Support Options

Managed Services
Information technology has become an undeniably critical component of all business operations. Your business success depends on your IT infrastructure. Managed IT support services provide you the unlimited proactive support that not only keeps your network running effectively and efficiently, but helps you reach your business goals. While you focus on your core business, Systems Solutions provides you with an enterprise level IT department for less than it would cost you to manage your IT in-house.

Our "Virtual IT Department" gives you access to a comprehensive suite of IT management and monitoring tools and processes that normally have been available only at the largest companies.

Systems Solutions will design and effectively manage your day-to-day IT needs while we provide strategic guidance to make sure you get the most from your IT investment.

Support Agreements
Systems Solutions provides network support and consulting services based on with significantly reduced hourly rates through Support Agreements. Our support agreements are designed to provide your company with the highest level of network support and are available in $2000 and $4000 increments. This agreement allows you to reduce your standard support rate by up to 40%. Through the purchase of a Support Agreement, you'll have on-demand access to our full service and support staff of certified network engineers.

Standard Time & Materials Support
The traditional method for the delivery of services is by time and materials on a call by call basis. While not the most cost effective method, the same quality services are available to our clients who choose this method for the delivery of technical services to their firm.

For additional information, contact Gaylon Spraggs, Systems Solutions Service Manager  – 270-415-0024